Force a full refresh of your browser page by clicking. Welcome to Computershare. Test performed on 2020-07-16 02:59:34. I don't know what to do with this info or who to contact. The other countries secure (https) weblinks are fully reachable. Instead of using Internet Explorer to access the site, try downloading and installing a second browser.. Computershare — website and multiple account issues. Join our team Around here, it’s more than a job. Two weeks ago was the first time I couldn't; and I have been unable to connect since then; although I CAN access the secure pages of their Australia and United Kingdom Web sites.I called Computershare and even talked with a supervisor. Hi, I am also unable to access my account. When i reset my advanced IE settings, I checked the certicate. All of my financial websites are reachable except the US Computershare site.

Proceed to refresh your browser by hitting the CTRL + … That didn't do any good since I couldn't even reach the login page. Anybody got any more suggestions? Hey all, Very very fresh to the investing world, I just recently purchased shares and I got my post to log into computershare website and update any … Press J to jump to the feed. If not, then it is possible that the site has gone down entirely.Hope this helps.Grif, I am having someone try to access the site. We have tried accessing the website using our servers and we were unable to connect to the website. Best Buy's early Black Friday sale: There are still discounts on TVs, laptops and smart speakers, Walmart's Black Friday sales kick off Nov. 4. If you're having issues accessing please report it! 08 APR 2020 Coronavirus Read more. Refresh your browser. If you believe this post is offensive or violates the. I even shut down the computer, restarted it, deleted all my history, cookies, temporary files, etc. Did this happen? Are you sure it let you completely finish the registration at the time?Most sites also send a verification email that contains a link you must click on to activate your account. I did similiar actions about clearing internet files (history, temp files, etc) .Whenever I clicked on shareholder services it timed out and i got the progam cannot display the web page with information saying something about the domain name server is not reachable or DNS does not have a listing for the website domain.I did some research and went out to WHOIS to find out about domains and when I put in computershare i did not see a listing for the US computershare domain.I am not sure were to go from here.Does this shed any light on what could be wrong? I thought IE used 128 bit. Monitor availability and performance of your website, on-line shop or web application. 4. As I said before, this only happens with their U.S. site.I have zero problems connecting to the secure pages of any other Web site.I have WinXP. I had a few more minutes and I discovered that the international sites of Computershare use TLS 128 bit encryption on their certicates and not the AES 256 bit on their US site. website.

This post has been flagged and will be reviewed by our staff. Troubleshooting. you may try an alternate DNS service, such as. Could i ask you a favor would you go to and when that screen comes up select investor centre under shareholder services and see if you get a logon screen. If you think this is an error you may proceed to the troubleshooting section to try to diagnose and resolve the problem.

Does that fix the issue? The above graph reflects the response times collected for

Are you typing in the URL in the address bar or using a bookmark? You'd be surprised how often this is the case when someone is having trouble accessing sites.Also, have you had any trouble with any other sites coming up ok? rich, Have you tried accessing it from a different computer..? When I checked the properties for the page I discovered they had lowered the encryption to TLS RC4 with 128 bit encryption. Posted by 1 month ago. Maybe someone can offer some advice.For now, I can use the proxy. I then disabled McAfee Antivirus, and a trojan identification program. Clear your browser temporary cache and cookie to make sure you have the recent version of Post a comment and let others know they aren't the only ones having problems. I think the screen said something about my never filling in security questions or something--I don't recall what the screen said actually. My ISP is netscape. It was ISSUED on 9/12/2007!!!!

ALL RIGHTS RESERVED. The above table reflects the uptime history for Having the exact same problem your having. The day I checked was 11/10/2007!!!!!!!!! During the conversation w/computershare, I asked if other people were having problems logging in becuase I couldn't believe the password I originally created was the problem, and was assured that I was the only one having issues and that I needed a temp p/w so I could login and go answer those security questions just in case of future problems.I received a temp p/w today and tried using it several times and was advised in the screen that came up that "your account is locked." In my 12 years experience dealing with transfer agent, the best, hands down, is Wells Fargo Shareowner Services. Another minute got me this link that might give us answers: don't have time to digest this right now but maybe someone with more geek-speak can figure this out.

Sorry, there was a problem flagging this post. Computershare website help. If you're not using IE7, then set the same settings in IE6 to "Medium".Next, make sure to turn OFF any Popup blockers, particularly those in your browser.Hope this helps.Grif, I also have not been able to access my US account in Computershare from AOL - I likewise called the help line and they said they had no complaints from anyone else and said nothing has changed internally.

Try clearing your Internet cookies and browser cache. Share Report Copy. Been accessing the site for years.

Once that's done, then install Java JRE 6u3 from the downloaded installer. Java is installed, if you're using IE7, then access the Internet Explorer "Internet Options" settings, "Security" tab, "Internet" icon, "Custom Settings" and change the security level to "Medium", instead of "Medium-High". Or do you think that someone forgot to unlock my account when the new temp p/w was sent? I used and was able to access my account! For Windows machine, you can do this by going to Start > Command Prompt > Type, If you suspect your ISP is blocking

Having problem connecting to even though the website appears to be online and not down? I also tried 4 different computers with 2 people checking. It also has an AES 256 bit encryption! Is down for you? I would appreciate if anyone could help. Read Next The international Computershare sites are all reachable. Try resetting your modem and restart your computer. Try using some of our troubleshooting tips to resolve the problem. can you think of any other settings that i might need to change under internet security i have it set to medium highthanks for you help, rich.

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Or, we can persuade companies to leave Computershare and move to another transfer agent. I could not reach the US https sites. If is also down for you then there is likely a problem with their servers. I thought about contacting my benefits office (Walmart) since we have so many employee accounts with them but this is a very busy week for us. I also reset my Internet security settings to the lowest possible. I have the same problem. PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. If not, most likely you didn't finish your registration or you finished but didn't verify your account to activate it.I am left to wonder though, why you are bothering with it if you never use it. Anyway, the last resort was to try a proxy.

I went back to my IE advanced settings and reset them to warn of any errors and low and behold I got a site certicate error saying that it had expired on 9/25/2007 at 7:14 am. I TOOK screenshots. The result? Log in sign up. Was in the process of checking my account using the proxy method and it stopped in mid login. I tried again today after reintstalling java and clearing everything I could think of.

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